Mexico City, Mexico

Claudia Madero

As a support developer at Edenred Mexico, Claudia thrives on problem-solving. The Mexico City native collaborates daily with teams across different time zones, ensuring seamless operations for Edenred’s digital services.

"Before joining Edenred in 2022, I worked as a Java developer in the banking sector, later transitioning into IT service management. I wasn’t actively looking for a change, but the role at Edenred caught my attention. The mix of technical challenges, fast-paced problem-solving, and global collaboration felt like the right next step.

My role is all about problem-solving. I help ensure that our services run smoothly, troubleshooting incidents, monitoring performance, and implementing configurations that improve user experience. It requires technical expertise, quick thinking, and strong communication skills. With our team split between Mexico and Europe, adapting to different communication styles was a challenge at first—but now, it’s one of the most interesting parts of the job.

Mexico is a great place to be in tech.

At Edenred, we have access to top training, the latest tools, and a team that’s always pushing to improve.

Working there means being part of a truly global team.

One of the things I appreciate most about Edenred is its openness. Here, I can voice my ideas, raise concerns, and reach out to anyone, including top management. There’s a strong culture of respect for work-life balance, which is crucial in a fast-paced tech environment. Edenred’s commitment to continuous improvement keeps me learning and evolving. The company invests in training, encourages knowledge sharing, and always pushes us to stay ahead in our field."

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