Business model

A model for creating responsible, sustainable and profitable value

2024 figures

Our purpose:
« Enrich connections. For good. »

Enrich connections. These two words reflect the Group's expertise in transforming each transaction into a smart, safe and effi cient connection, while enhancing its value.

For good. Edenred solutions have a positive impact on health and well-being. They support the local economy, protect the community and contribute to preserving the environment.

Our resources and assets

Diverse, skilled teams

  • 12,000 employees in 45 countries representing 91 nationalities
  • 52% of employees and 38% of executives are women
  • 2,500 employees contributing to the technological development of solutions
Our human capital

Recognized expertise

  • 3 diversified business lines
  • 70% of operating revenue generated in markets where Edenred is the leader
  • Sustainable and balanced growth across all regions and business lines

Advanced technological capabilities

  • 100% of new solutions are digital
  • Super apps for an enhanced omnichannel experience
  • >€500m invested in technology in 2024
Innovation & tech

Sound, responsible financial model

  • Total revenue of €2.9bn and EBITDA of €1,265m
  • Included in the CAC 40 and CAC 40 ESG indices
  • >€1.1bn in funding tied to extra-financial performance target
Our financial performance

Tangible commitment to society and the environment

  • A CSR policy resulting in clear and measurable targets
  • Carbon reduction targets validated by the SBTi (1) and in line with the Paris Agreements
  • 71% reduction in GHG emissions/sq.m compared with 2013 (scopes 1 & 2)
Our ESG commitments

Our model

250 specific-purpose payment programs across 3 business lines:

Benefits & Engagement Mobility Complementary Solutions
 

A dedication to CSR...

... embedded in the Group's actions and solutions

1. Improve quality of life for employees

Be an employer of choice

2. Preserve the environment

Achieve the SBTI (1) target of Net Zero Carbon by 2050

3. Create value responsibly

Ethically develop and promote technologies contributing to well-being and sustainable mobility

Our ESG commitments

Our strategy

3 growth drivers

  • Scale the Core
    Grow further in existing, yet still largely underpenetrated markets
  • Extend Beyond
    Accelerate the deployment of services beyond core businesses
  • Expand in New Businesses
    Expand into promising new geographies

3 key enablers

  • Acquisition
    of new users by leveraging the B2B2C model
  • Engagement
    with users via fully digital everyday solutions
  • Monetization
    through the marketing of data-powered solutions and services
Our strategy

Our results and impact

Users

  • Increased purchasing power and greater well-being 
  • Easier access to soft mobility

Partner merchants

  • ~€45bn in additional revenue

Corporate clients

  • Greater employee engagement
  • Contribution to environmental targets
  • More efficient management of mobility
  • Optimized corporate payment processes
 

Governments and public authorities

  • Reduction of the informal economy
  • Job creation and protection

Edenred employees

  • 3,456 days of volunteering
  • 93% of employees trained

Environment and climate

  • 61% of solutions eco-designed
  • 38% of electricity from renewable energy contracts

Shareholders

  • Market capitalization up 2x since 2015
  • Dividend of €1.21 (2), up 10%

(1) SBTi: Science-based Targets initiative.

(2) Subject to shareholder approval at the General Meeting on May 7, 2025. 

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