The surest path to digital excellence
Edenred's digital platform processes millions of transactions every day: to guarantee its efficiency and scalability, Edenred anticipates the latest advances in artificial intelligence (AI), cloud computing and cybersecurity. Edenred's 3,500 tech employees thus make innovation the foundation of a fluid, transparent, ethical and sustainable user experience.
Key figures 2024
of payment volume processed via the Edenred platform
state-of-the-art Digital Centers in Romania and Mexico
availability of our critical services operated in the cloud
incoming API messages on the Edenred platform
targeted reduction in IT-related carbon emissions by 2030
Cloud computing, APIs, AI: the gas pedals of a cutting-edge platform
Edenred is constantly improving its cloud infrastructure to accelerate the deployment of its services and maintain their high level of availability. The recent adoption of serverless architectures and edge computing has reduced the latency of our platform while strengthening its resilience.
The growing popularity of integrated payments has led Edenred to develop new API (Application Programming Interfaces) integrations for its services, to enable its payment solutions to be used seamlessly across all platforms.
More efficiency
Thanks to new AI-based IT tools, our teams can automate certain repetitive tasks. Many fields of application have already been put into practice in 2024:
- Developer tools to speed up code production and debugging,
- Chatbots and virtual assistants that can help customer service teams respond to users, or even answer them directly,
- Tools for producing marketing content (text and images),
- Tools to help select candidates for recruitment.
2,500 Edenred employees already use generative AI in their daily tasks
Anticipating threats and combating their effects
In the face of rising cyberthreats, Edenred is protecting itself and its customers by proactively ensuring the security of its services. Our CyberSecurity Operations Center (CyberSOC) constantly monitors our central infrastructures and digital workspaces to detect any abnormal behavior.
On the solutions side, multi-factor authentication (MFA) protocols secure access to our platforms worldwide, and our employees are regularly trained and made aware of cyberthreats.
Finally, in the event of an incident or natural disaster, our resilience plans enable us to minimize the impact on business by maintaining continuity of service or restoring our technological environment in the shortest possible time - as during the floods that struck the Rio Grande do Sul region in Brazil in 2024.
More confidence
Edenred employs over 100 cybersecurity experts.
Greener digital operations
Edenred has set itself the target of halving its IT-related carbon emissions by 2030.
Its Green IT approach is being developed at all levels of the Group: for example, it encourages eco-coding to optimize the use of IT resources, the extension of the lifespan of equipment such as laptops, and the development of cloud-based access to resources and workspaces without the need for a professional PC.
More responsible
Edenred optimizes the energy efficiency and carbon footprint of its data centers. For example, 60% of the electricity used in our data centers comes from renewable sources.