Driven by our “Ideal”
With "Ideal", our social, societal and environmental responsibility policy introduced in 2017, Edenred is committing each of its activities to a process of progress towards a more humane, sustainable and ethical world. Rigorously developed, its key performance indicators are based in particular on the double materiality study finalized in 2024. On a day-to-day basis, they are translated into solutions and actions in the field, embodying our raison d'être: "Enrich connections. For good."
Idealpeople: quality of life is a priority at work
To consolidate its status as a benchmark employer, Edenred ensures respect for human rights, diversity of teams and the development of its 12,000 employees in 45 countries.
Training programs, equal opportunity initiatives, respect for meritocracy, volunteer work in favor of local development: for Edenred, the commitment and fulfillment of its teams are an essential driver of its profitable and sustainable growth.
- 38% of executive positions held by women (vs. 21% in 2017)
- 93% of employees trained each year, on average over 3 years
- 3,456 volunteering days per year (vs 568 in 2017)
- 40% of executive positions held by women
- 95% of employees trained each year, on average over 3 years
- 5,000 volunteering days per year
Idealplanet: the Net Zero Carbon for 2050
Edenred's commitment to the environment involves first and foremost reducing its carbon footprint. Our trajectory for reducing greenhouse gas (GHG) emissions, formally approved in 2024 by the SBTi (Science Based Targets initiative), puts Edenred on a trajectory in line with the objective of limiting global warming to + 1.5°C.
We are progressing towards this target by optimizing the energy consumption of our buildings and data centers, and by using renewable energies wherever possible. Edenred is also committed to accelerating the electrification of its vehicle fleet, offering digital solutions to reduce the use of paper and plastic in its cards, and innovating with its suppliers to find solutions that emit less.
- -71% of GHG emissions from scopes 1 and 2 (stationary sources) in intensity compared with 2013 (compared with -18% in 2017)
- 18% reduction in GHG emissions from scopes 1 and 2 in absolute terms by 2019
- 61% of solutions eco-designed or using recycled materials (vs. 27% in 2017) and net zero paper
- -51,4% absolute reduction in Scopes 1 and 2 GHG emissions by 2019
- 70% eco-designed and net zero paper solutions
Idealprogress: creating responsible value
Because food and mobility are at the heart of our solutions, we work alongside public players to promote better practices. Edenred coordinates the European FOOD program (Fighting Obesity through Offer and Demand) and the Alimentation et Équilibre program in Chile to encourage sustainable eating and the fight against food waste. At the same time, Edenred is helping its customers to move towards more sustainable mobility by promoting soft mobility solutions (such as public transport) and their transition to lower-emission fleets, through the use of bioethanol or electric vehicles.
Edenred is committed to the financial, technological and social inclusion of as many people as possible, and develops digital services that are accessible to all. We guarantee IT security and personal data protection, for example through the certification of our payment authorization platforms. Edenred also promotes its ethics charter among all its employees, who receive mandatory training on the subject.
In 2023, Edenred also formalized a responsible purchasing policy and a supplier charter defining the ethical and sustainable development standards to be followed by suppliers.
- 72% of retailers and users aware of food and mobility issues
- 94% of employees and self-employed approved our ethics charter (vs. 83% in 2017)
- 80% of transaction volume handled by a platform certified to protect personal data
- 59% of employees working on sites with quality management certification (vs. 39% in 2017)
- 80% of retailers and users aware of sustainable food and mobility issues
- 96% of employees and self-employed workers approved the Code of Ethics
- 96% of transaction volume handled by a platform certified to protect personal data
- 85% of employees working on sites with quality management certification