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    Strengthened strategy and commitments

    Edenred’s 2019-2022 strategic plan, Next Frontier, aims to generate for Edenred sustainable and profitable growth, shared with its stakeholders. Despite the crisis stemming from the Covid-19 pandemic, Edenred’s fundamentals have remained intact, proving the effectiveness of this strategy – in 2020 more than ever.

     


     

    Through its digital platform for specific-purpose payments, Edenred operates more than 250 programs designed to enrich connections and enhance the experience of users, corporate clients and partner merchants in the workplace meals (Eat), fleet and mobility (Move), well-being and incentives (Care) and corporate payments (Pay) segments. The health crisis has highlighted the vital importance of these basic needs in a fast-changing world.

    Capitalizing on the unique features of its digital platform, Edenred has built its Next Frontier strategic plan around several drivers of sustainable and profitable growth.

    • Scale

      Scale

      • By continuing its pursuit of business excellence and seizing opportunities in underpenetrated markets, while rolling out its solutions in new regions and adopting a targeted acquisitions policy.
    • Innovation

      Innovation

      • By providing a new-generation mobile experience for users through an e-wallet featuring all Edenred solutions, developing new services and using cutting-edge technology.
    • Transformation

      Transformation

      • By intensifying its corporate social responsibility (CSR) initiatives through the Ideal program, inspiring a passion for customers in all employees, boosting team engagement and promoting diversity.

    A set of strong social and environmental commitments

    Committed Edenred people

    Integrated into its strategic plan, Edenred’s CSR policy, known as Ideal, addresses 12 of the 17 United Nations Sustainable Development Goals. Ideal’s ten commitments are measured using a set of performance indicators. In 2020, Edenred even indexed the financial conditions attached to one of its financing instruments to some of these indicators. The Ideal policy focuses on three key areas:


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    Edenred aims to improve quality of life for all its stakeholders, including over 50 million users and some 10,000 employees.

    Commitments for 2022

    • 80% of employees trained every year
    • 100 % of employees having completed at least one CSR training course by 2025
    • 31% of executive positions filled by women
    • 1, 000 days of volunteering

     

    Engagements 2030

    • 85% of employees trained every year
    • 100 % of employees having completed at least one CSR training course by 2025
    • 40% of executive positions filled by women
    • 5,000 days of volunteering

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    Edenred works to protect the environment, in particular by reducing the carbon footprint of its operations and solutions, its consumption of resources, and its waste.

    Commitments for 2022

    • -26% reduction in greenhouse gas emissions compared with 2013
    • 20 eco-responsible services
    • 35% of solutions eco-designed or recycled

    Commitments for 2030

    • -52% reduction in greenhouse gas emissions compared with 2013
    • 1 eco-responsible service per country
    • 70% of solutions eco-designed or recycled

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    Edenred develops its activities ethically throughout its value chain, while protecting the data of all its stakeholders.

    Commitments for 2022

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    • 52% of merchants and users informed about balanced nutrition
    • 100% of employees approve the charter of ethics 
    • 100% of employees informed about personal data protection regulations
    • 50% of subsidiaries certified for quality management
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    Commitments for 2030

    • 85% of merchants and users informed about balanced nutrition
    • Inclusion on the list of the World’s Most Ethical Companies
    • Implementation of strict internal rules and process certification
    • 85% of subsidiaries certified for quality management