What is digital accessibility?

An accessible website is a site that allows people with disabilities to access its content and features without difficulty.

An accessible site allows for example to:

The site must comply with the standards in force during its creation and its updates.

Compliance statement on accessibility

Edenred is committed to making the website accessible, in accordance with Article 47 of French Law n° 2005-102 of February 11, 2005.
This compliance statement on accessibility applies to the site.

Compliance status

The website is partially compliant with the Référentiel Général d’Amélioration de l’Accessibilité (RGAA), version 4.1. The non-conformities are detailed below.

Test results

The compliance audit carried out by Atalan in December 2022, followed by a counter-audit in April 2023 on the production site, reveals that 78% of the RGAA version 4.1 criteria are respected.

Non-accessible content


List of non-compliant criteria:
1.2 Is each decoration image correctly ignored by assistive technologies?
1.9 Is each image caption, if necessary, correctly linked to the corresponding image?
4.1 Does each pre-recorded time-based media have, if necessary, a textual transcription or an audio-description (except in special cases)?​​​​​​​
4.5 Does each pre-recorded time-based media have, if necessary, a synchronized audio description (except in special cases)?​​​​​​​
5.6 For each data table, are each column header and each row header correctly declared?​​​​​​​
7.1 Is each script, if necessary, compatible with assistive technologies?​​​​​​​
7.3 Is each script controllable by the keyboard and by any pointing device (except in special cases)?
8.2 For each web page, is the source code generated valid according to the type of document specified?​​​​​​​
9.1 On each web page, is the information structured by the appropriate use of headings?​​​​​​​
9.2 In each Web page, is the structure of the document consistent (apart from special cases)?​​​​​​​
9.3 In each Web page, is each list correctly structured?
10.4 In each web page, does the text remain legible when the font size is increased to at least 200% (except in special cases)?​​​​​​​
10.8 For each web page, is the hidden content intended to be ignored by assistive technologies?​​​​​​​
10.11 For each web page, can the content be presented without resorting to vertical scrolling for a window with a height of 256px or horizontal scrolling for a window with a width of 320px (except in special cases)?​​​​​​​
10.12 In each web page, can the text spacing properties be redefined by the user without loss of content or functionality (except in special cases)?​​​​​​​
11.1 Does each form field have a label?​​​​​​​
12.8 In each web page, is the tab order consistent?

Derogations for disproportionate loading

List of derogated content:
The various PDF present on the site. An option is nevertheless present to request, via an e-mail, to receive an accessible alternative to the target document.

Preparation of this accessibility statement

This statement was prepared on April 24, 2023.

Technologies used to develop the website:

Testing environment

Web page testing was carried out using combinations of the following user agents and screen readers:

Tools used for the testing:

Compliance was tested on the following pages of the website (in French language):

Contact information and feedback

If you are unable to access content or a service, you may contact the webmaster to be guided to an accessible alternative or obtain the content in another format.

Enforcement procedure

This procedure is to be used in the following case.
You have reported an accessibility problem to the webmaster that prevents you from accessing content or one of the services on the website, and you have not obtained a satisfactory answer.