Business model

A model for creating responsible, sustainable and profitable value

2023 figures

Our purpose:
« Enrich connections. For good. »

Enrich connections. These two words reflect the Group's expertise in transforming each transaction into a smart, safe and effi cient connection, while enhancing its value.

For good. Edenred solutions have a positive impact on health and well-being. They support the local economy, protect the community and contribute to preserving the environment.

Our resources and assets

Diverse, skilled teams

  • 12,000 employees in 45 countries representing over 87 nationalities
  • 52% of employees and 44% of managers are women
  • More than 3,000 employees contributing to the technological development of solutions
Our human capital

Recognized expertise

  • 3 diversified business lines
  • 70% of operating revenue generated in markets where Edenred is the leader
  • Sustainable and balanced growth across all regions and business lines

Advanced technological capabilities

  • 100% of new solutions are digital
  • Super apps for an enhanced omnichannel experience
  • Nearly €500m invested in technology in 2023
Innovation & tech

Sound, responsible financial model

  • Total revenue of €2.5bn and EBITDA of €1,094m
  • Included in the CAC 40 index since June 2023
  • >€1.1bn in funding tied to extra-financial performance target
Our financial performance

Tangible commitment to society and the environment

  • A CSR policy resulting in clear and measurable targets
  • Contribution to 12 of the 17 UN Sustainable Development Goals
  • 61% reduction in GHG emissions/sq.m compared with 2013 (scopes 1 & 2)
Our ESG commitments

Our model

250 specific-purpose payment programs across 3 business lines:

Benefits & Engagement Mobility Complementary Solutions

A dedication to CSR...

... embedded in the Group's actions and solutions

1. Improve quality of life for employees

Be an employer of choice

2. Preserve the environment

Achieve the SBTI (1) target of Net Zero Carbon by 2050

3. Create value responsibly

Ethically develop and promote technologies contributing to well-being and sustainable mobility

Our ESG commitments

Our strategy

3 growth drivers

  • Scale the Core
    Grow further in existing, yet still largely underpenetrated markets
  • Extend Beyond
    Accelerate the deployment of services beyond core businesses
  • Expand in New Businesses
    Expand into promising new geographies

3 key enablers

  • Acquisition
    of new users by leveraging the B2B2C model
  • Engagement
    with users via fully digital everyday solutions
  • Monetization
    through the marketing of data-powered solutions and services
Our strategy

Our results and impact


  • Increased purchasing power and greater well-being 
  • Easier access to soft mobility

Partner merchants

  • ~€41bn in additional revenue

Corporate clients

  • Greater employee engagement
  • Contribution to environmental targets
  • More efficient management of work-related travel
  • Optimized B2B payment processes

Governments and public authorities

  • Reduction of the informal economy
  • Job creation and protection (1 job created for every 23 meal benefit users in France (2))
  • Support for stimulus policies and financing mechanisms

Edenred employees

  • 2,347 days of volunteering et 237 local associations supported
  • 92% of employees trained

Environment and climate

  • 54% of solutions eco-designed
  • 500,000 metric tons of emissions avoided in the United States (3)


  • Market capitalization up 3x since 2015
  • Dividend of €1.10 (4), up 10%

(1) SBTi: Science-based Targets initiative.

(2) Source: “L'étude sur la performance économique et fi scale du dispositif titre-restaurant”. KPMG-Fidal, 2017.

(3) Estimate based on 2019 data from the United States Department of Transportation and the United States Environmental Protection Agency.

(4) Subject to shareholder approval at the General Meeting on May 7, 2024.