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April 13, 2018

Signature of an agreement between Deliveroo and Edenred: French users of the Ticket Restaurant® card can have their meals delivered from April 16, 2018

From April 16, 2018, Deliveroo customers will be able to pay using their Ticket Restaurant cards.
  • This partnership between Edenred, the world leader in transactional solutions for companies, employees and merchants, and Deliveroo, the leading online food delivery company, is a major opportunity for the 4,000 Deliveroo partner restaurants, and almost 600,000 French employees who use the Ticket Restaurant card.
  • This new Deliveroo service is the fruit of a partnership with Edenred and will be using the Edenred Payment Services system, guaranteeing users a simple and secure payment experience.

Paris, April 16, 2018 – Almost 600,000 French employees with a Ticket Restaurant card can now go online to their favorite restaurant and have their meal delivered, Monday through Saturday, up to €19 per day. Employees simply connect to Deliveroo (mobile or desktop site) and add their myEdenred account.



As part of the launch, Deliveroo customers paying with their Ticket Restaurant cards will pay no delivery costs on their order up to June 13, 2018.

The ability to carry out transactions on platforms specialized in ordering meals online is based on a new payment offer, Edenred Payment Services, allowing customers to use their myEdenred account to pay via partners’ mobile or desktop sites.

Comprising a number of APIs, this service is transparently integrated with the Deliveroo platform to make the user-payment experience as easy as possible. Employees will be able to pay for their order without having to systematically provide their Ticket Restaurant card number. Prior to payment, Deliveroo will inform users of the available balance on their card.



A fast-growing meal delivery market

In 2017, the delivery of meals generated sales of €1.7 billion up 20% on 2016. In just a few years, the restaurant sector has changed dramatically, with the emergence of new eating habits and new culinary trends, as well as new ways of paying.

These reflect the ever-increasing expectations of consumers in terms of speed of order placement, service and payment. Faced with these changes, the shift to digital of the restaurant sector makes for a faster, smoother and more personalized experience.

During 2017, more than €6 billion were spent in France by meal voucher users. As for restaurant owners, the partnership between Deliveroo and Edenred opens up new economic prospects: in a growing sector (+1.8%, the largest increase since 2011 - source: NPD Group), the 4,000 partner restaurants of Deliveroo will appreciate the new income stream generated by Ticket Restaurant cards.

"The restaurant sector is growing and diversifying. Thanks to Edenred, we will be able to offer all our partner restaurant owners new development opportunities, since employees now have an additional means of payment, partly financed by their employer” said Hugues Decosse, Deliveroo General Manager France.

“Through this partnership with Deliveroo, Edenred is confirming its acceleration into digital in France, and in particular mobile payments. Now more than ever, we are keen to support new employee lunch break habits and preferences and generate new income streams for restaurants,” added Julien Tanguy, Managing Director of Edenred France.

Read the press release

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