Technology and innovation:

connecting the future

Application programming interfaces (APIs) are software solutions that allow services and applications to communicate and share data with each other.

APIs serve at least two strategic goals for Edenred:

• Integrate third-party services with the Edenred platform, in order to constantly enrich its features.
• Make Edenred payment solutions available across multiple environments (as is the case for delivery platforms such as Uber Eats and Rappi).

💡 Did you know?

The Edenred platform is already connected to over 200 delivery services in 23 countries.

Each year, more than one billion transactions are processed by the Edenred platform. We subject these inputs to in-depth analysis to unlock ever greater insight into the habits and needs of our clients, users and partners.

Each year, more than one billion transactions are processed by the Edenred platform. We subject these inputs to in-depth analysis to unlock ever greater insight into the habits and needs of our clients, users and partners. Data science is a major focus of our tech strategy. By multiplying our data collection points and analytical capabilities, we aim to offer increasingly innovative and customized services to our stakeholders. Data science can also help improve clients’ carbon footprints, as is the case in Brazil, for example (see the Energy and beyond section).

💡 Did you know?

Close to 200 data practitioners work at Edenred.

A fully mobile user experience

Edenred’s fully digital employee benefits solutions were already available in eight countries in 2022. Based natively on smartphone payment technology, they eliminate the need for paper vouchers or plastic cards, making them a greener alternative.

The absence of a physical medium also means companies can distribute benefits faster, more easily and more securely. Beneficiaries, meanwhile, enjoy an enhanced user experience thanks to the Edenred super app, featuring new data-driven services such as geopositioning, recommendations and promotions.

💡 Did you know?

Between 2021 and 2022, the number of users of “plasticless” Edenred solutions doubled.

Cloud computing refers to on-demand access, via the internet, to computing resources or data hosted in a remote data center. In 2022, over 90% of Edenred’s activities were hosted on trusted cloud infrastructure.

Our goal is to develop cloud-native solutions. This model is a particularly good fit with the Beyond strategic plan, which aims to replicate certain successful local programs in new geographies. It also generates large amounts of data, which can be processed to further enhance service quality.

💡 Did you know?

We monitor the carbon footprint of our data centers using a special procedure. In particular, we are working to reduce our energy consumption through greater use of virtual servers.

Regulatory requirements and growing cyber threats have made cybersecurity a top concern at Edenred.
To address this risk, we have set up a global cybersecurity network and processes that can be activated immediately in the event of a crisis. The protection and integrity of the data we process are subject to particularly stringent processes.

Several control systems regularly assess internal security levels. We also monitor each subsidiary’s cybersecurity maturity as part of the Progress pillar of our Ideal CSR policy.

💡 Did you know?

Every Edenred employee is required to complete three compulsory training modules on cybersecurity and personal data protection.