Strategy and commitments

A strategy and tangible commitments
for a more responsible future

At Edenred, we create ecosystems that help combat the informal economy, fraud, food insecurity, inequality and climate change both through solutions that drive more virtuous behavior and through our own commitments. Our Next Frontier strategic plan for 2019-2022 aims to generate sustainable and profitable growth for Edenred, shared in full with our stakeholders.

Through our earmarked funds platform, we operate 250 programs designed to enrich connections and enhance the experience of users, corporate clients and partner merchants in the workplace meals well-being and incentives, fleet and mobility and corporate paiements segments. The health crisis has highlighted the vital importance of these basic needs in a fast-changing world.

Capitalizing on the unique features of the Edenred digital platform, we have built our Next Frontier strategic plan around several drivers of sustainable and profitable growth:

In October 2021, Bertrand Dumazy, Chairman and Chief Executive Officer of Edenred, received the Responsible Strategic Plan Award on behalf of the Group from KPMG and EIM. Bestowed for the first time in 2021 amid the health crisis, this distinction rewards the company’s ambitious and innovative strategic thinking and sound business model, which creates value for all stakeholders.

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A set of strong social and environmental commitments

An Edenred employee participating in Idealday

Edenred’s corporate social responsibility policy, Ideal, was developed in 2018 and made an integral part of the Group’s strategic plan. It is based on ten tangible commitments, which are measured using a set of performance indicators – some of which have been included in the terms of Edenred’s financing instruments. Ideal contributes to 12 of the 17 United Nations Sustainable Development Goals and focuses on three key areas:

ideal people logo

Edenred aims to improve quality of life for all its stakeholders, including over 50 million users and some 10,000 employees.

  • 31% of executive positions filled by women

  • 80% of employees trained every year and 100% of employees receiving CSR training by 2025

  • 1,000 days of volunteering

  • 40% of executive positions filled by women

  • 85%of employees trained every year and 100% of employees receiving CSR training

  • 5,000 days of volunteering

logo ideal planet

Edenred works to protect the environment, in particular by reducing the carbon footprint of its operations and solutions, its consumption of resources, and its waste.

  • 26% reduction in greenhouse gas emissions intensity compared with 2013 (in sq.m)

  • 20 eco-responsible services

  • 35% of solutions eco-designed or recycled and net zero paper from 2021

  • 52% reduction in greenhouse gas emissions intensity compared with 2013 (in sq.m)

  • 1 eco-responsible service per country

  • 70% of solutions eco-designed or recycled and net zero paper from 2021

logo ideal progress

Edenred develops its activities ethically throughout its entire value chain, while protecting the data of all its stakeholders.

  • 50% of merchants and users made aware about balanced nutrition and food waste

  • 100% of employees approve the charter of ethics

  • 100% of subsidiaries in compliance with data processing standards and 100% of employees made aware about data protection regulations

  • 50% of subsidiaries certified for quality management

  • 85% of merchants and users made aware about balanced nutrition and food waste

  • Inclusion on the World’s Most Ethical Companies list

  • Implementation of strict internal rules and process certification

  • 85% of subsidiaries certified for quality management