"Ideal": our CSR policy

Since its origins in 1962, Edenred's mission has been to make the world of work a better world for all. It was therefore natural to engage in each of its activities in a voluntary approach to social, societal and environmental responsibility called "Ideal".

This desire has led the Group to build, then reinforce its CSR policy around major commitments: be an employer of choice, achieve Net Zero Carbon by 2050 and be a trustworthy and engaged Tech for good.

  • People: improve quality of life

    Edenred aims to be an employer of choice in terms of professional development, human rights and diversity, to promote well-being through healthy and sustainable eating and to contribute to local development.

  • Planet: preserve the environment

    Edenred aims to protect the environment by reducing its carbon footprint, consumption of resources and waste, designing eco-services for mobility and food waste and managing the impact of its solutions during their lifetime – with a strong commitment: achieving Net Zero Carbon by 2050.

  • Progress: create value responsibly

    A trustworthy and engaged Tech for good, Edenred is committed throughout its value chain to promote sustainable food and mobility thanks to its solutions and networks.  The Group develops its activities and partnerships in an ethical manner, aiming to meet the expectations of its stakeholders and involve them in its shift-to-digital, while ensuring IT security and data protection.

Edenred is committed to developing its activities and partnerships in an ethical manner across its entire value chain. The Group guarantees IT security and data protection, while meeting the expectations of its clients and users and involving them in its shift-to-digital.

This policy is supported by all teams in 45 countries. It is embodied through an annual action plan and several team events: the Idealday solidarity day and the Edenraid connected sports challenge.

To develop its CSR policy, the Group conducted a global materiality study in 2017 with internal and external stakeholders. This study made it possible to identify and prioritize Edenred's challenges according to their relevance and their impact on the company's performance.

Seven major issues were identified:
 

  1. IT security and data privacy
  2. business ethics
  3. energy and climate change
  4. responsible payment digitalization
  5. client satisfaction
  6. talent management
  7. sustainable and healthy food promotion
Edenred's materiality matrix highlights the Group's main challenges

Edenred's materiality matrix

The materiality assessment enabled the development of a new CSR policy aligned with Edenred’s five values underpinning the Group’s culture:

At the end of 2021, as part of the redefinition of the Group's CSR strategy and in order to anticipate future legal requirements, the Group decided to update its materiality matrix by launching a new study. The work will be completed in 2022 and will update the list of priority issues for the company.

 

ESG performance

In 2021, Edenred once again ranked high in the FTSE4Good index, in the top 5 companies for "Industrial goods and services", a proof of the Group's commitment to social and environmental responsibility.

In February 2022, the Group was also named an “Industry Mover” in S&P Global's 2022 Sustainability Yearbook, which places the Group among the top 15% of its industry in terms of ESG.

In March 2022, Standard & Poor's Global Ratings assigned Edenred an ESG (environmental, social and governance) rating of 79/100. This score, which is 11 points above the global average, is based on a thorough and rigorous assessment of the company's management of long-term ESG risks.

Moreover, Edenred joined in September 2022 the Paris stock exchange’s Euronext CAC 40 ESG index, taking its place alongside other companies demonstrating outstanding ESG practices.

As a signatory of the United Nations Global Compact initiative, Edenred integrates social and environmental dimension to its solutions so they are aligned with  the Sustainable Development Goals (SDGs) set by the United Nations for 2030. Edenred contributes to 12 of these global goals, through the three axes of its CSR policy.

During the General Meeting held on May 11, 2021, Edenred unveiled its purpose, “Enrich connections. For good. ". Defined with the Group's 10,000 employees and approved by the Board of Directors, it brings together strong values, an ambitious strategy, virtuous relationships with stakeholders and a CSR approach at the heart of its DNA.