"Ideal": our CSR policy

Since its origins in 1962, Edenred's mission has been to make the world of work a better world for all. It was therefore natural to engage in each of its activities in a voluntary approach to social, societal and environmental responsibility called "Ideal", aligned with Edenred's 5 values and purpose.

As part of its Beyond22-25 strategic plan, which places the ESG dimension at the heart of all its actions, Edenred has announced an acceleration of its extra-financial commitments. In line with SBTi (Science Based Targets initiative) standards, the Group has committed to net zero carbon by 2050. It has also stepped up the objectives of its Ideal policy, with the aim of strengthening by 2030 its status of employer of choice and Company for good through its solutions that encourage more virtuous and responsible behaviors linked to food and mobility.

  • People

    Edenred aims to be an employer of choice in terms of professional development, human rights and diversity, to promote well-being through healthy and sustainable eating and to contribute to local development.

  • Planet

    Edenred aims to protect the environment by reducing its carbon footprint, consumption of resources and waste, designing eco-services for mobility and food waste and managing the impact of its solutions during their lifetime – with a strong commitment: achieving Net Zero Carbon by 2050.

  • Progress

    A trustworthy and engaged Tech for good, Edenred is committed throughout its value chain to promote sustainable food and mobility thanks to its solutions and networks. The Group develops its activities and partnerships in an ethical manner, aiming to meet the expectations of its stakeholders and involve them in its shift-to-digital, while ensuring IT security and data protection.

This policy is supported by all teams in 45 countries. It is embodied through an annual action plan and several team events: the Idealday solidarity day and the Edenraid connected sports challenge.

In 2022, as part of preparations for the Beyond plan, Edenred updated its 2017 materiality matrix through a “double materiality” assessment, which measures both financial and impact materiality.

The exercise confirmed the focuses of the People, Planet and Progress pillars and highlighted the following 16 priority issues in 5 categories:

  1. Governance: IT security, personal data, and business ethics;
  2. Employees: talent management, promotion of diversity, and skills development;
  3. Environment: the fight against climate change, supply chain decarbonization, development of eco-designed solutions, promotion of sustainable mobility, and healthy and sustainable food;
  4. Clients: customer satisfaction, innovation, accessibility;
  5. Societal impact: socio-economic impact of solutions, socio-economic impact on regions and communities.

Edenred's double materiality matrix

ESG performance

Main ESG ratings as of October 31, 2023

Organization Rating
CDP – Climate B
FTSE4Good 3.7/5
ISS ESG C+ Prime
S&P Global 72/100
S&P Global Ratings – sollicited 79/100
Sustainalytics 16.8
Moody's ESG Solutions 65/100
Ecovadis 68/100
Axylia – Vérité 40 index A


Since 2011, Edenred has been listed continuously in the FTSE4Good index, a proof of the Group's commitment to social and environmental responsibility.

In February 2022, the Group was also named an “Industry Mover” in S&P Global's 2022 Sustainability Yearbook, which places the Group among the top 15% of its industry in terms of ESG.

In March 2022, Standard & Poor's Global Ratings assigned Edenred an ESG (environmental, social and governance) rating of 79/100. This score, which is 11 points above the global average, is based on a thorough and rigorous assessment of the company's management of long-term ESG risks.

Moreover, Edenred joined in September 2022 the Paris stock exchange’s Euronext CAC 40 ESG index, taking its place alongside other companies demonstrating outstanding ESG practices.

As a signatory of the United Nations Global Compact initiative, Edenred integrates social and environmental dimension to its solutions so they are aligned with the Sustainable Development Goals (SDGs) set by the United Nations for 2030. Edenred contributes to 12 of these global goals, through the three axes of its CSR policy.

During the General Meeting held on May 11, 2021, Edenred unveiled its purpose, “Enrich connections. For good.". Defined with the Group's employees and approved by the Board of Directors, it brings together strong values, an ambitious strategy, virtuous relationships with stakeholders and a CSR approach at the heart of its DNA.

Contact the Edenred CSR team