"Ideal": our CSR policy

Since its origins in 1962, Edenred's mission has been to make the world of work a better world for all. It was therefore natural to engage in each of its activities in a voluntary approach to social, societal and environmental responsibility called "Ideal", aligned with Edenred's 5 values and purpose.

"Ideal" is built on three pillars:

  • People: improving quality of life and becoming an employer of choice;
  • Planet: protecting the environment and committing to a Net Zero Carbon pathway by 2050; 
  • Progress: creating value responsibly.

"Ideal", our CSR strategy

Flore Cholley Group Sustainability Officer

We are determined to continue our efforts to meet our ambitious targets and to involve our customers and partners in this responsible approach.

  • People

    Edenred aims to be an employer of choice in terms of professional development, human rights and diversity, to promote well-being through healthy and sustainable eating and to contribute to local development.

  • Planet

    Edenred aims to protect the environment by reducing its carbon footprint, consumption of resources and waste, designing eco-services for mobility and food waste and managing the impact of its solutions during their lifetime – with a strong commitment: achieving Net Zero Carbon by 2050.

  • Progress

    A trustworthy and engaged Tech for good, Edenred is committed throughout its value chain to promote sustainable food and mobility thanks to its solutions and networks. The Group develops its activities and partnerships in an ethical manner, aiming to meet the expectations of its stakeholders and involve them in its shift-to-digital, while ensuring IT security and data protection.

This policy is supported by all teams in 44 countries. It is embodied through an annual action plan and several team events: the Idealday solidarity day and the Edenraid connected sports challenge.

In 2024, Edenred finalized its "double materiality" assessment, which measures both financial and impact materiality. Capitalizing on the analyses and interviews conducted in 2022, the issues were prioritized and then updated following the publication of the 12 new European Sustainability Reporting Standards (ESRS).

The exercise confirmed the focuses of the People, Planet and Progress pillars and highlighted the following priority issues:

  1. Social (Company Personnel): Diversity, inclusion and equity, Attracting, engaging and retaining talent, Skills management and development,Social dialogue, Employee wellbeing at work;
  2. Social (Other): Personal data protection, Sustainable and responsible supply chain practices, Solution accessibility, Customer satisfaction, Sustainable and responsible relationships with partner merchants;
  3. Environment: Value chain decarbonisation, Eco-design and circularity of media, Carbon footprint management and climate change mitigation;
  4. Governance: Business ethics and compliance;
  5. Company-Specific: Promoting sustainable food, Promoting sustainable mobility, IT security;

Edenred's double materiality matrix (2025)

ESG performance

Main ESG ratings as of November 20, 2025

Organization Rating
CDP – Climat B
FTSE4Good 3.7/5
ISS ESG B-
MCSI ESG Ratings A
S&P CSA 71/100
Sustainalytics 13.04
EcoVadis 77/100

 

Since 2011, Edenred has been listed continuously in the FTSE4Good index and joined the Dow Jones Sustainability Index (DJSI) in 2024, a proof of the Group's commitment to social and environmental responsibility.

As a signatory of the United Nations Global Compact initiative, Edenred integrates social and environmental dimension to its solutions so they are aligned with the Sustainable Development Goals (SDGs) set by the United Nations for 2030. Edenred contributes to 12 of these global goals, through the three axes of its CSR policy.

During the General Meeting held on May 11, 2021, Edenred unveiled its purpose, “Enrich connections. For good.". Defined with the Group's employees and approved by the Board of Directors, it brings together strong values, an ambitious strategy, virtuous relationships with stakeholders and a CSR approach at the heart of its DNA.

Contact the Edenred CSR team