Edenred 15 years

A story in the making

Although the origins of its core business date back more than six decades, the Edenred Group was truly born in 2010 – and has been reinventing itself ever since.

A look back at 15 years of transformation.

 

From an innovative concept to global leadership

Based on the Luncheon Voucher model launched in the United Kingdom in 1954, Jacques Borel created Ticket Restaurant® for the French market in 1962. The meal voucher became a genuine employee benefit, formalized by a government decree in 1967.

Building on its success, the formula was exported abroad in 1976, first to Europe and then to Latin America, thanks to two flagship programs: Ticket Restaurant® and Ticket Alimentación. A subsidiary of the Accor group since 1983, Ticket Restaurant® took a new turn and became Accor Services in 1998.

In the 2000s, the business expanded internationally with the development of Ticket Car® in Latin America, focusing on incentive and professional mobility solutions.

2010-2025 key facts and figures

Focus on sustainable growth

2010 > 2016

Edenred took off in 2010 after the spin-off of Accor's hotel and services businesses. The new Group defined its business plan and was listed on the Euronext Paris stock exchange on July 2, 2010.

Edenred immediately began its transformation by making digital technology a pillar of its strategy. Bertrand Dumazy, appointed Chairman and CEO in 2015, gave new impetus to this process, while pursuing an ambitious geographical expansion and strengthening the Mobility business line.

Ticket Restaurant Edenred

A successful transformation

2016 > 2018

Fast Forward, a strategic plan for transformation, innovation and rebalancing of activities, has firmly placed Edenred on the path to profitable and sustainable growth, confirmed by the solid financial results published by the Group throughout the period.

The Edenred brand has been strengthened, establishing itself over the years as the flagship brand for the entire range of services. The sailing sponsorship project began in 2018, flying the Edenred flag in major offshore races.

In 2017, Edenred also adopted a new corporate social responsibility policy called Ideal, structured around three pillars: People, Planet and Progress.

Edenred App

Constantly pushing boundaries

2019 > 2022

The Next Frontier strategic plan aims to continue the Group's growth momentum, with a particular focus on commercial excellence, the development of innovative mobile services, customer passion and social responsibility.

It was during this period that Edenred formulated its purpose: "Enrich connections. For good."

Edenred RG

Reward Gateway acquisition (2023)

Beyond and after

2022 > 2025

The launch of the Beyond22-25 plan marks the start of a period of unprecedented growth for Edenred. Consolidating its leading positions in its core business and through targeted acquisitions, the Group is accelerating its development beyond its traditional solutions, while setting ambitious ESG objectives, such as net zero carbon by 2050.

Edenred's service offering is thus strengthened in employee engagement (in the area of Benefits & Engagement) and electric vehicle charging and maintenance (in the area of Mobility).

As a symbol of this virtuous financial and non-financial performance, Edenred is included in the CAC 40 ESG (2022) and CAC 40 (2023) indices, and its carbon trajectory is approved by the Science-Based Targets initiative (SBTi).

 

Find out more on Edenred

  • Tech for good

    As a digital leader, Edenred sees innovation as a priority action lever to achieve its purpose, “Enrich connections. For good."

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