Committed for
an “Ideal” world

“Ideal”, Edenred's corporate social responsibility policy, is built around ambitious commitments and targets. They are broken down into many actions aligned with our purpose, “Enrich connections. For good.” Spurred on by the achievement of the “Ideal” policy 2022 targets, Edenred decided to update the program’s key performance indicators in 2023, taking the opportunity to enhance several of them. These reaffirmed commitments are largely based on the double materiality assessment carried out in 2022 and updated in 2023, reflecting Edenred's ambition in terms of CSR.

Idealpeople: An employer of choice

Edenred firmly believes that fulfilled employees are better equipped to support our stakeholders and stimulate our ecosystem. That’s why consolidating our status as an employer of choice, is a priority for us.

To achieve this, we are implementing a number of initiatives designed to provide our 12,000 employees in 45 countries with an environment conducive to their professional development. We also place significant emphasis in respecting diversity and human rights, as well as contributing to the development of the countries in which we operate.

  • 37% of executive positions held by women (vs 21% in 2017)

  • 90% of employees trained each year (average over 3 years) (new indicator)

  • 3,079 volunteering days (vs 568 in 2017)

Idealplanet: Achieving net zero carbon by 2050

Edenred undertakes to preserve the environment by reducing its carbon footprint.

To achieve this, it is reducing its energy consumption, in particular through careful management of the energy efficiency of its buildings and data centers. Edenred is also committed to reducing the use of paper and promoting the use of recycled plastic in the manufacture of its cards. In 2023, it also introduced a new responsible purchasing policy and an ethics charter for its suppliers, to encourage them to commit to a responsible approach.

Edenred strives to offer its clients eco-services that respect the environment, notably by encouraging sustainable mobility and combating food waste.

Thanks to all these initiatives, closely overseen in 45 countries, Edenred is progressing towards its target for Net Zero Carbon by 2050, in line with the SBTi methodology.

  • -61% of reduction in scopes 1 and 2 greenhouse gas (GHG) emissions intensity (point sources) compared with 2013 (vs -18% in 2017)

  • -14% Reduction in scopes 1 and 2 GHG emissions (point and mobile sources) compared with 2019 (new indicator)

  • 54% of solutions eco-designed or using recycled materials (vs 27% in 2017) and net zero paper

Idealprogress: A major Tech for Good player

Food and mobility play a central role in our solutions, thus we emphasize their environmentally responsible aspects to our stakeholders. For example, we coordinate the European Fighting Obesity through Offer and Demand (FOOD) program. We raise awareness among restaurant owners of the need to reduce food waste, and support our users in opting for alternative mobility.

As a responsible corporate citizen, Edenred promotes the application of its ethics charter among all its employees and suppliers. Everyone at Edenred receives mandatory training in this area.

Edenred also ensures IT security and data protection. We have set up a structure, tools and a series of procedures to provide training, support and expertise to all our subsidiaries worldwide. Edenred wants to contribute to financial, technological and social inclusion for as many people as possible, and ensures that its services are accessible to everyone. For example, Edenred has established a customer service platform accessible to deaf and hard-of-hearing people in France, as well as an app dedicated to financial inclusion for vulnerable workers in the United Arab Emirates.

  • 60% of merchants and users made aware about nutrition and alternative mobility (new indicator)

  • 89% of employees and self-employed workers who have agreed to the Charter of Ethics (new indicator)

  • 80% volume of transactions processed by a platform certified to protect personal data (new indicator)

  • 53% percentage of employees working at sites covered by quality management certification (vs 39% in 2017)